Headrest & Cover Care

Written by Greg Tuesday, 13 April 2010 17:15

I had a frustrated customer this week that came in with a set of headrests that had undergone some degradation. The customer felt that the headrests were defective since this degradation had occurred within 2 years of owning the spa. His frustration is of course is understandable since he asserted that he always kept his water perfectly balanced and did everything by the book.

Upon further conversation with the customer I was able to gain some insight as to what had caused the problem. Although the customer had done a good job of balancing his water, there is always a time or two when things can get off course. That is after all the reason we need to change the water from time to time - you just can't keep the water perfect forever. Now the point of this posting is not to find fault but to present some pointers that can assist spa owners in water maintenance and extend the lifespan of some of the spa's more vulnerable components like headrest and covers.

The biggest mistake spa owners make is using too much and too many chemicals in the water. In fact some of our competitors promote this by providing laundry lists of products to add to the water on a weekly basis which is simply not necessary. It is also costly and not exactly great for your health due to the exposure to all this stuff. Basically, on a weekly basis you need to use a sanitizer and an oxidizer (shock) to maintain your spa water. Balancing the water, such as adjusting the alkalinity or pH, is done on an as needed basis. Use of specialty products such as clarifiers, enzymes, defoamers, descalers, and optimizers can be useful at times, but are not needed all the time. Simply put - if you simplify your water maintenance regiment you will get better and more predictable water quality. Come in a speak to one of our customer care experts about these products if you want to try them, or you have a specific water quality issue.

Another important tip, is that when adding sanitizer (i.e., bromine or chlorine) or shocking the water leave the cover open for 10 or 15 minutes for the oxidizing by-products to vent from the water. Closing the cover immediately after shocking can lead to direct degradation of headrest and covers. Of course in the winter, you may want to put the cover back down immediately which is reasonable to do. But when you can, and when the weather permits, leave the cover off for several minutes and you will extend the life span of these spa parts.

Remember, maintaining your spa is not that difficult with proper instruction from qualified customer care experts like those at The Sundance Spa Store. If you have questions related to this or other water quality issues, please provide a comment and I will be pleased to follow up.